Heck yes. We're so confident you'll be impressed with the beans we send your way, because:

1. We only source beans that are used at the best and most well-known cafes across the country, and...
2. Every roast is sampled by us, and if we don't love it, we don't ship it.

Very. Every bag is roasted to order, then shipped from us to you.

For sure! Go to Manage Subscriptions, and let us know your new flavour profile.

No problem. Just let us know and we’ll make it right - whether that’s sending a replacement or adjusting future picks.

Absolutely. You’re in control. Skip, pause, or cancel your subscription whenever you like.

Every bag is a little different. On average each bag has about 300g of coffee.

We focus on single-origin coffees from small, quality-obsessed roasters. The beans are always fresh and in season.

Yes. We work with roasters who prioritize traceability, fair pay, and sustainable practices from farm to cup.

Yes, yes, and yes. We choose beans that are versatile enough to produce full flavours no matter what brewing method you choose.

Not right now. This keeps the beans fresh and quality intact. We recommend getting an inexpensive burr grinder if you need one. If you really wish we'd grind your coffee ahead of shipping, send us a note - we love suggestions.

We like to keep things minimal - we won't add packaging that isn't needed, and we'll avoid plastic wherever possible. Our partners typically (but not always) package their coffee in recyclable bags, but this depends on the roaster.

Your first order is charged when you check out. If you order between the 1st and the 14th, your first box ships on the 15th. If you order on the 15th or later, your first box ships on the 1st of next month. After that, you're charged and your box ships on the 1st of every month.

For example, if you order on April 10th, your first box ships April 15th and your next box ships May 1st. If you order on April 22nd, your first box ships May 1st and your next box ships June 1st.

Most orders ship from Toronto and arrive fresh within 2–5 business days - timing will depend on your location.

Yes — shipping is free on all subscription orders with 2 or more bags, as well as orders over $75.

We currently ship anywhere in Canada served by Canada Post. International shipping isn’t available just yet — but we’re working on it. Use the form to get in touch and tell us where you're from!

Yes. As soon as your order ships, we’ll send you a tracking link via email.

Yes. You can update your address anytime from your account dashboard. If an order is already on the way, just email us — we’ll do our best to help.